Payments News

On The Web

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Glenbrook

Merchant Payments Operations: Accounting and Reconciliation

“A core component of Glenbrook’s methodology for assessing a merchant’s payments operations includes review of certain processes managed by the business’s accounting team, particularly the level of effort required to reconcile payment activity.  The business’s accounting team is responsible for a variety of fundamental financial activities, including record keeping and reporting, accounts payable and receivable, […]
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Domains

COVID-19 and the Income Domain

“The Income Domain consists of payments to individuals for salary, benefits, rebates, and expense reimbursements. In the U.S., these payments are made primarily via direct deposit through NACHA’s ACH system, and to a lesser extent, paper checks and payroll cards. This final installment in our COVID-19 Impact series explores the challenges and opportunities confronting government and […]
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Glenbrook

COVID-19 Will (Finally!) Force B2B Digital Adoption

“Despite decades of payment industry efforts, businesses have remained stubbornly dependent on checks. Back office processes (and personnel) can be remarkably change resistant despite being mired in paper, regardless of the size of the business.  At Glenbrook we believe the Covid-19 pandemic is a watershed moment for B2B payments.”
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Glenbrook

Merchant Payments Operations: Payment Processing

“This post in our series on merchant payments operations examines the choices that merchants must consider when designing their payments processing architecture, and identifies some best practices that best-in-class merchants incorporate into their architecture and operations.”
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Education

Glenbrook’s Payments Boot Camp® Offers Education and Industry Insights to a Global Audience of Stakeholders

“In a Nutshell: Change is the only constant in the payments industry, and that can make professional development a daunting challenge. Glenbrook Partners provides extensive consulting and educational services that cover the entire industry and its range of solutions. And for the past 15 years, Glenbrook’s Payments Boot Camp® has offered training and industry insights to […]
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Glenbrook

The P2P Domain Gets a Big COVID Push

“We have seen relatively immediate and significant effects in payments within the P2P domain, particularly during the economic shutdown, but it will likely persist beyond it. We expect that the convenience and safety of electronic P2P transfers will guide many users toward a permanent behavior change. Further, cost barriers are falling away: the cost of […]
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Glenbrook

Starts Wednesday – Two Session Digital Payments Workshop

Join us for a dive into the new world of digital payments! Explore the implications for the various stakeholders in the payments ecosystem, we discuss long-term opportunities for next generation players. Come find out who stands to gain and who stands to lose as the payments industry goes digital. Read More!  
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Glenbrook

Celebrate and Congratulate Carol Benson

Today, Carol Benson, one of my fellow founders of Glenbrook Partners, is retiring, following our other founder, Scott Loftesness, who retired four years ago. It seems like only a few years ago (certainly less than 20) that the entire company fit in one car with room for my dog sharing the back seat. Carol has […]

On The Wires

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Glenbrook

Emergency Disbursements During COVID-19: Regulatory Tools for Rapid Account Opening and Oversight

“More than 100 countries have launched emergency cash disbursement programs to alleviate financial hardships for individuals and households in light of the COVID-19 pandemic. Many of these programs are based in digital payments; however, a lack of official identification, mobile data services and the difficulties in face-to-face interactions restrict potential users from a standard customer […]