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Tech

Bank of America’s Erica® Surpasses 10 Million Users, Introduces New Capabilities

December 11 2019

• in
• AI
• Voice interface

“Bank of America today announced that its artificial intelligence (AI)-driven virtual financial assistant, Erica® , has surpassed 10 million users since its nationwide rollout in June 2018 and is on track to complete 100 million client requests in the coming weeks. These milestones coincide with the introduction of several new Erica insights within the bank’s […]

On The Web

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Opinion

Mint: Late-stage Adversarial Interoperability Demonstrates What We Had (And What We Lost)

December 5 2019

“If the banks had been willing to offer an API, Mint’s job would have been simpler. But despite a standard format for financial data interchange called OFX (Open Financial Exchange), few financial institutions were offering any way for their customers to extract their own financial data. The banks believed that locking in their users’ data […]

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Tech

PicWicToys Lets Shoppers Skip the Checkout Lines

December 11 2019

• in
• QR codes

“The new ‘Scan, Pay, Play’ system is rolling out first at PicWicToys’ stores in Lomme, Caen-Mondeville, Villeneuve D’Ascq, St Maximin (Creil) and Le Havre. It lets shoppers scan items with their smartphone as they shop and then self-checkout using mobile payment, “leaving them free to exit the store with their purchases, without any need to […]

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Tech

Once a Tool of the Elite, Metal Credit Cards Now Turn Up Everywhere

December 5 2019

• in
• Card technology

“Like other luxuries once restricted to the wealthy—cellphones, private airport lounges and French handbags—metal credit cards have trickled down the income stream. Capital One Financial Corp. and other banks have added metal to some of their credit cards with the idea that the hefty feel makes customers feel special and maybe spend more. Customers typically […]

On The Wires

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Tech

Klarna Selects AWS As Its Preferred Cloud Provider

December 3 2019

“Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Klarna has selected AWS as its preferred cloud provider. Klarna, the leading global disruptor of payments, banking, and retail shopping, is leveraging AWS’s proven scalability and security, as well as its unmatched portfolio of cloud services, to provide its teams with the […]

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Risk & Fraud

470 Cash Dispensers Temporarily Closed Due to Explosive Attacks

December 3 2019

“ABN AMRO has temporarily shut down 470 cash dispensers with immediate effect. This emergency measure is needed in view of the growing number of violent ATM explosive attacks. All cash has been removed from the machines. The past few months have seen a sharp rise in violent ATM explosive attacks, particularly targeting a certain type […]

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Tech

Discover Cardmembers Can Now Access Their Accounts Through Amazon Alexa

December 9 2019

• in
• Voice interface

“The new Discover skill for Alexa offers customers a convenient and hands-free way to access account information, including their recent transactions, available credit, current balance, rewards category information and payment due date. Alexa, the cloud-based voice service that powers Alexa-enabled devices, like Amazon Echo, Echo Show, and Echo Dot, provides customers access to skills, capabilities […]

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Tech

PCI Security Standards Council Publishes New Standard for Contactless Payments

December 5 2019

• in
• Card acceptance
• NFC

“Today the PCI Security Standards Council (PCI SSC) published a new data security standard for solutions that enable merchants to accept contactless payments using a commercial off-the-shelf (COTS) mobile device (e.g., smartphone or tablet) with near-field communication (NFC). Using the PCI Contactless Payments on COTS (CPoC™) Standard and supporting validation program, vendors can provide merchants […]

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Tech

Grab Launches Asia’s First Numberless Card

December 5 2019

• in
• Card technology

“Grab, Southeast Asia’s leading everyday super app today announced the launch of GrabPay Card, Asia’s first numberless card that offers users unparalleled card security, access to an expanded rewards ecosystem and hassle-free Grab payments integration in order to bring cashless convenience to millions in Southeast Asia.”

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Tech

JPMorgan Chase, Envestnet L Yodlee Sign Agreement to Increase Customers’ Control of Their Data

December 5 2019

• in
• Interoperability

“With this new agreement, Envestnet I Yodlee is committing to send 100% of its requests for Chase customer data through the bank’s secure API, or application programming interface. This will ensure the apps can receive Chase customer data they need while customers control what’s shared with whom…Because the secure API uses a token-based approach, customers […]