On The Web

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Retailers Are Testing Facebook-Style Shopper Profiles to Battle Amazon

“Jessica Ferro recently ordered $200 worth of makeup from Sephora’s online app—and then waited a month for it to arrive. Despite conversations with multiple customer-service agents, the shipment had gone to her old address in Joliet, Illinois. She didn’t yell or document her experience on Yelp or Twitter.  Ferro, 34, did what came naturally: She took her business elsewhere—to Wander […]


Ohio becomes the first state to accept bitcoin for tax payments

“Starting Monday, businesses in Ohio will be able to pay their taxes in bitcoin — making the state that’s high in the middle and round on both ends the first in the nation to accept cryptocurrency officially. Companies that want to take part in the program simply need to go to and register to pay in crypto whatever […]
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COMMENTARY: For Merchants, Much Has Been Accomplished, Much Is Yet To Be Done

“The Great Recession strengthened merchant resolve to do something about the cost of payments. For the first time, merchants collaborated to bring their arguments to Washington, and they prevailed as a result of the public’s displeasure with banks and the general feeling that something needed to be done to control banks’ excessive market power and […]


How the Cashless Economy Shuts Out the Poor

“According to government data, close to 7 percent of American households have no one in them with a checking or savings account, while an additional 19 percent are considered “underbanked,” meaning that they rely on products or services outside the conventional financial system. These include money orders and payday and pawnshop loans. The majority of […]


The Five Most Challenging Parts Of E-Commerce Checkout

“Stated plainly, even when a shopper has a full cart and plans to complete the purchase, there’s still a significant chance that a merchant could lose that transaction. Here’s the simple truth: checkout is incredibly difficult to do right. One snag results in the same stark outcome: a lost sale. Merchants need not despair: Simply being […]

On The Wires



Walgreens Launches Next-Day, Nationwide Prescription Delivery with FedEx

“Walgreens and FedEx Corp. (NYSE: FDX) today announced the nationwide launch of next-day prescription delivery service, bringing together Walgreens extensive network of neighborhood pharmacy locations with the FedEx air-and-ground delivery network to enhance convenience for patients to fill prescriptions. Walgreens is now the fastest choice for next-day prescription delivery across the nation.”