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Merchant Acquiring at the Crossroads: An Industry Reinvents Itself (Asia)

“Historically, the merchant acquiring business has had a rather staid image: local, offline, physically intensive, processing heavy, and lacking the software element of new-age business. Bank driven, it lagged in penetration and was profitable only to those with scale. But with a surge in e-commerce and a long tail of small merchants waiting to be digitized, acquiring is newly dynamic—and increasingly attractive to banks and fintechs alike. What was once a routine processing business is now pioneering new payments models across Southeast Asia and globally.”