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Safaricom Exploring Use of Biometrics in SIM Swap Requests

“We recently highlighted that at least 22 suspects had been arrested in connection with the recent SIM swap fraud cases that got public attention after it was brought to light just how many millions of shillings scammers mint from unsuspecting Kenyans through social engineering that leads to SIM swapping and eventually looting of money through mobile money services. During the arrests, a number of current and former Safaricom employees were found to be involved in the cartel.”