Payments News

On The Web

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Tech

How AI in payments is being used by Amazon and Mastercard

“Artificial intelligence is creating new opportunities for businesses in the world of healthcare, IT and manufacturing – and now retail is catching up by using AI in payments to make it easier for us to part with our hard-earned cash. The power of machines is being used by the likes of Amazon and Mastercard to streamline […]
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Tech

Humanity + AI: Better Together

“So the counter-narrative I want to offer to the mainstream, front page accounts is that with careful, thoughtful, empathic design, we can enable ourselves to live longer, safer lives. We can create jobs where we are doing more creative work. We can understand each other better.But before I get to the many, many examples of […]
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Tech

Use a Landline? That Could Help You Get a Loan From Discover

“Discount-store shoppers may soon get an unexpected benefit: better odds when applying for personal loans from Discover Financial Services . Discover, best known for its credit cards, plans to use artificial intelligence to assess hundreds of unusual characteristics about personal-loan applicants in an attempt to get its rising losses under control.”
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Tech

Bill.com Launches AI Platform for Automated Payments Processing

“In an era of widespread automation, it’s hard to believe manual data entry still constitutes a sizeable chunk of employees’ chores. According to a recent Salesforce survey , people at small and medium-sized businesses spend 23% of their workday manually inputting data. Another study — this one conducted by SoftwareAdvice.com — found the time sink […]
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On The Wires

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Tech

LivePerson launches Maven™, a breakthrough conversational AI that replaces traditional websites and 800-numbers

“LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched Maven, a conversational AI that enables brands to replace traditional websites and 800-numbers with personalized conversations over SMS, Facebook Messenger, WhatsApp, Google RCS Business Messaging, Amazon Alexa, and other popular messengers and voice assistants.”
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Tech

Ingenico Launches IBM Watson-enabled Chatbot to Enhance Customer Experience

“Ingenico Group, the global leader in seamless payment, launched its innovative payment-enabled chatbot, which uses natural language processing (NLP) from IBM Watson to create a smooth customer experience. Watson capabilities allow Ingenico’s chatbot to better understand users’ requests once they have been inputted, whatever they may be. It can better interpret nuances in language and […]
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Risk & Fraud

Visa Prevents Approximately $25 Billion in Fraud Using Artificial Intelligence

“Visa Inc. (NYSE: V) today announced new analysis showing Visa Advanced Authorization (VAA) using artificial intelligence (AI) helped financial institutions prevent an estimated $25 billion in annual fraud—making the global payment ecosystem safer for retailers and consumers.i VAA is a comprehensive risk management tool that monitors and evaluates transaction authorizations on the Visa global payment network, […]
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Tech

Mastercard and ZIVELO Leverage Artificial Intelligence to Revamp the Ordering Experience at Quick Service Restaurants

Today, Mastercard announced a partnership with ZIVELO, a leader in self-service kiosk technology, to enhance the drive-in and drive-through ordering experience for quick service restaurants (QSRs) with a first-of-its-kind AI-powered voice assistant and personalized dynamic menu. Sonic Drive-In will be the first partner to pilot the new experience at selected Sonic locations in the U.S. […]