Payments News

On The Web

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Tech

How AI in payments is being used by Amazon and Mastercard

“Artificial intelligence is creating new opportunities for businesses in the world of healthcare, IT and manufacturing – and now retail is catching up by using AI in payments to make it easier for us to part with our hard-earned cash. The power of machines is being used by the likes of Amazon and Mastercard to streamline […]
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Tech

Humanity + AI: Better Together

“So the counter-narrative I want to offer to the mainstream, front page accounts is that with careful, thoughtful, empathic design, we can enable ourselves to live longer, safer lives. We can create jobs where we are doing more creative work. We can understand each other better.But before I get to the many, many examples of […]
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Tech

Use a Landline? That Could Help You Get a Loan From Discover

“Discount-store shoppers may soon get an unexpected benefit: better odds when applying for personal loans from Discover Financial Services . Discover, best known for its credit cards, plans to use artificial intelligence to assess hundreds of unusual characteristics about personal-loan applicants in an attempt to get its rising losses under control.”

On The Wires

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Risk & Fraud

NCR Acquires StopLift, Gains Powerful Anti-Theft Solution for Self-Checkout

“Headquartered in Cambridge, Mass., StopLift has developed Artificial Intelligence capabilities that visually determine what occurs during each transaction to distinguish between legitimate and fraudulent behavior at the checkout. Most notably, StopLift’s technology detects scan-avoidance and flags unscanned, unpaid merchandise at the checkout. Examples include passing items around the scanner, leaving unscanned items in the shopping […]
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Companies

Mastercard and KeyBank To Transform Banking Experience With Artificial Intelligence

“Mastercard and KeyBank today announced that the bank will now use Mastercard Decision Intelligence™, a security solution that uses artificial intelligence (AI) to make more informed authorization decisions. This will enable KeyBank to increase the accuracy of real-time approvals of genuine transactions and enhance the overall cardholder experience. This is the first use of AI […]
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Tech

Ingenico Launches IBM Watson-enabled Chatbot to Enhance Customer Experience

“Ingenico Group, the global leader in seamless payment, launched its innovative payment-enabled chatbot, which uses natural language processing (NLP) from IBM Watson to create a smooth customer experience. Watson capabilities allow Ingenico’s chatbot to better understand users’ requests once they have been inputted, whatever they may be. It can better interpret nuances in language and […]
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Tech

Mastercard and ZIVELO Leverage Artificial Intelligence to Revamp the Ordering Experience at Quick Service Restaurants

Today, Mastercard announced a partnership with ZIVELO, a leader in self-service kiosk technology, to enhance the drive-in and drive-through ordering experience for quick service restaurants (QSRs) with a first-of-its-kind AI-powered voice assistant and personalized dynamic menu. Sonic Drive-In will be the first partner to pilot the new experience at selected Sonic locations in the U.S. […]
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Tech

LivePerson launches Maven™, a breakthrough conversational AI that replaces traditional websites and 800-numbers

“LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched Maven, a conversational AI that enables brands to replace traditional websites and 800-numbers with personalized conversations over SMS, Facebook Messenger, WhatsApp, Google RCS Business Messaging, Amazon Alexa, and other popular messengers and voice assistants.”