Payments News

On The Web

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Companies

Facebook Patent Sets Out How AIs Could Accept Messenger Payments

“One or more embodiments use natural language processing to analyze messages from the user to the messaging bot, and from the messaging bot to the user, to identify a product and a request to purchase the identified product. Based on the identified product and the request to purchase the product, one or more embodiments initiate […]
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Deals

Even Raises $40M To Transform The Working Class To The Savings Class

“But Even.com is increasingly focused on improving the quality of its intelligent budgeting feature. Using artificial intelligence models honed over the past few years, the company now gives users of its Even app an “Okay to spend” figure that helps them think through their cash flow. By giving a predictive figure rather than a checking account balance, […]
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Companies

BofA Trumpets Success With Erica, Zelle

“Bank of America has announced that Erica, its artificial intelligence-driven virtual financial assistant, now has more than 2 million users. According to a press release, this is more than double the number of customers using the technology less than a month ago. And that’s not BofA’s only recent mobile milestone: The number active users of the Zelle person-to-person payment […]
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Tech

How AI in payments is being used by Amazon and Mastercard

“Artificial intelligence is creating new opportunities for businesses in the world of healthcare, IT and manufacturing – and now retail is catching up by using AI in payments to make it easier for us to part with our hard-earned cash. The power of machines is being used by the likes of Amazon and Mastercard to streamline […]
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Tech

The New Physics of Financial Services

“Artificial intelligence is a critical aspect of the Fourth Industrial Revolution and has emerged as a clear focus of discussions at the World Economic Forum’s Annual Meeting over the past few years. Financial institutions around the world are making large-scale investments in AI, while governments and regulators seek to grapple with the significant uncertainties and […]

On The Wires

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Risk & Fraud

NCR Acquires StopLift, Gains Powerful Anti-Theft Solution for Self-Checkout

“Headquartered in Cambridge, Mass., StopLift has developed Artificial Intelligence capabilities that visually determine what occurs during each transaction to distinguish between legitimate and fraudulent behavior at the checkout. Most notably, StopLift’s technology detects scan-avoidance and flags unscanned, unpaid merchandise at the checkout. Examples include passing items around the scanner, leaving unscanned items in the shopping […]
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Tech

LivePerson launches Maven™, a breakthrough conversational AI that replaces traditional websites and 800-numbers

“LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, today launched Maven, a conversational AI that enables brands to replace traditional websites and 800-numbers with personalized conversations over SMS, Facebook Messenger, WhatsApp, Google RCS Business Messaging, Amazon Alexa, and other popular messengers and voice assistants.”
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Tech

Ingenico Launches IBM Watson-enabled Chatbot to Enhance Customer Experience

“Ingenico Group, the global leader in seamless payment, launched its innovative payment-enabled chatbot, which uses natural language processing (NLP) from IBM Watson to create a smooth customer experience. Watson capabilities allow Ingenico’s chatbot to better understand users’ requests once they have been inputted, whatever they may be. It can better interpret nuances in language and […]
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Companies

Mastercard and KeyBank To Transform Banking Experience With Artificial Intelligence

“Mastercard and KeyBank today announced that the bank will now use Mastercard Decision Intelligence™, a security solution that uses artificial intelligence (AI) to make more informed authorization decisions. This will enable KeyBank to increase the accuracy of real-time approvals of genuine transactions and enhance the overall cardholder experience. This is the first use of AI […]