On The Web

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Tech

Consumers Have High Expectations of Their Digital Banking Apps

August 23 2018

• in
• Digital banking

“Consumers want banks to do more than just hold their money. They want their banks to help them meet their financial goals. In fact, a new consumer report by CSI shows that 83% of American consumers agree with that statement. That number jumped to 87% for consumers with an annual household income of $100,000 or more, […]

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Tech

Starling to power RBS and Natwest digital payments

August 28 2018

• in
• Digital banking

“Starling Bank has signed a contract to provide payment services to support the digital bank ambitions of RBS and NatWest.  As we reported in April, this is for RBS’s new digital platform, which is under development. It is not known how much RBS will pay Starling for the use of its infrastructure, but Starling will also benefit from efficiencies […]

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Tech

Survey Finds Mobile, Online Now Most Popular Methods of Account Access

October 18 2018

• in
• Digital banking

“Mobile and online platforms are now the most common way Americans access their bank accounts, but some still prefer the branch, according to new research from the American Bankers Association. The survey of 2,201 adults found that 72% most often access their bank accounts online or via mobile platforms, compared to 18% who said they do most […]

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Tech

JPMorgan Scraps a New App Service for Young People

June 6 2019

• in
• Digital banking

“JPMorgan JPM -0.55% Chase & Co. is killing an experiment to attract younger customers to a new digital-banking app a year after making it available nationwide. The nation’s largest bank began informing clients Thursday that it is shutting down Finn, the no-fee banking brand designed to meet the financial needs of younger consumers, and transferring their […]

On The Wires

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Tech

OneWest Bank Launches Debit Card Controls

December 13 2018

• in
• Digital banking

“Card Controls allows consumers to set spending limits, create transaction alerts, specify merchant categories such as food, gas or entertainment, and define regions where the card can be used. Consumers can also disable certain locations or merchant categories from spending. Additionally, the on-and-off switch provides a fast method to secure an account if the associated […]