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Users

Grocery E-Commerce Success Requires Personalization, Store Optimization

“Grocery delivery has become a a big business: 36% of shoppers will spend 26% to 40% of their grocery budget online as soon as next year, up from 10% in 2018, according to the Personalization in Digital Food Retail – Shoppers Expect More study by IDC Retail Insights and Precima . This market could reach $100 billion in annual sales by 2022, according to data from Food […]
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Uncategorized

Bit by Bit, Whole Foods Gets an Amazon Touch

“The company has said that Prime will eventually become the Whole Foods customer rewards program. It recently took a baby step in the direction of weaving together Prime and Whole Foods by giving Prime members 5 percent back on Whole Foods purchases made with an Amazon-branded Visa card. Whole Foods has signs about the offer […]
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Users

Giant Eagle Trials Scan-free Self-checkout in US Supermarket

“US supermarket chain Giant Eagle is piloting a checkout-free shopping and payments system that uses a network of cameras and sensors to let customers enter a store, select and place items in their shopping basket as normal, check out from their mobile phone and then simply walk out of the store. The retailer, one of […]
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Users

Trigo Raises $22 Million to Challenge Amazon Go With Automated Grocery Stores

“The days of supermarket queues are numbered. That’s if Amazon and a slew of well-financed startups’ recent activities are anything to go by. Amazon’s cashierless automated stores are expanding everywhere , while emerging competitors like Standard Cognition and Grabango are raising sizable sums to bring cashierless technology to more supermarkets .”
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Users

Grocery Delivery Goes Small With Micro-Fulfillment Centers

“Grocers looking to fill online orders more quickly are testing micro-fulfillment systems that can spit out as many as 4,000 orders a week but can still be housed in the back of stores or in urban areas where space is at a premium. The store owners are evaluating whether automation can help tamp down costs […]
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Users

Supermarkets of the Future Will Be Built on Service – so Invest in Payments

“In store, active service includes the form of payment at the end of the customer journey. Fitch research has shown that payment is one of two integral factors that contribute to a positive shopping experience. Retail experiences are defined by ‘peaks’, the emotional high point for the customer, and the ‘end’ – usually payment before departing. […]