Payments News

On The Web

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Users

Why your grocery store wants to be like a startup

“The desire for change in the grocery shopping experience was made apparent last month, when the public got its first glimpse of the Amazon Go store in Seattle. Consider the irony: Designed to eliminate the check-out line, the store has had a line outside its entrance since it opened. And just last week, Amazon announced that it would begin […]
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Users

The Case Against Going Cashless

“Cash has its advantages. It doesn’t come with a service fee, it might encourage tipping, and it requires human interaction that can shine a light on superior customer service, says Virgil Dickerson, marketing manager of Illegal Pete’s, a Denver-based burrito concept that had considered going cashless but decided against it. The brand is, however, incorporating […]
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Users

Here’s where Nazi sympathizers go to raise money

“Boxed out of mainstream crowdfunding sites, hate groups have taken a new tack: They’re building their own financing platforms. Big-name internet companies moved quickly to boot neo-Nazis after violent clashes between white nationalists and protesters in Charlottesville, Virginia left three dead in August. Crowdfunding platforms, like Patreon and GoFundMe, shuttered fundraisers for far-right causes, while Apple Pay and PayPal cut off […]
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Users

THE INEVITABLE RISE OF IN-STORE RETAIL TECHNOLOGY

“According to the study, retailers are testing and building a massive array of customer-facing and back-office retail technologies, but what areas will have the most impact on improving CX? The answer may very well be at the point of purchase, where tech hardware and mobile experiences are both underutilized. If you are looking to make […]
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Providers

Restaurant Customers May No Longer Have to Sign Credit Card Slips

“Paying the tab at the end of a meal may soon get a tiny bit faster: Starting this Sunday, diners who pay with a credit card may no longer have to sign their receipt, Restaurant Business reports. The four biggest credit card providers — Visa, Mastercard, Discover, and American Express — will no longer require most restaurants […]
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Users

KFC enhances payment security, gives customers more payment options

“KFC, has migrated its payments system in the U.S. to Ingenico Group’s Telium semi-integrated solution to simplify its path to EMV card acceptance and reduce PCI compliance scope while also providing customers with more payment options and enhanced payment security. As part of the solution, KFC customers will now be able to pay using all […]
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Companies

Walmart opens first small high-tech supermarket in China

“The world’s largest retailer, known for its hypermarkets, is expanding in China as shopping with mobile devices gains popularity in the country, and as retailers and technology companies such as Alibaba Group Holding Ltd and Tencent Holdings Ltd cut deals to integrate online and offline shopping.”
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Users

How UK restaurant Wagamama is making payments ‘invisible’

“Wagamamago uses Mastercard’s Qkr! digital ordering and payment platform, which is integrated via APIs into its own app. Customers need to check in and give restaurant staff a code, which the wait staff tags to the table. U.K. customers, in contrast to U.S., counterparts, may be more open to changing their payment behavior since their payment […]

On The Wires

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Users

Discover Enhances Customer Service with In-App Messaging

"Discover announced today the launch of messaging, a customer service option that allows customers to communicate with Discover’s customer service agents without having to stop and restart numerous interactions. The new feature, which will be rolled out in phases, enables customers to message Discover’s customer service representatives via the Discover mobile app."
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Users

Mastercard and Phillips 66 Drive Easier Payments with Masterpass

“Mastercard announced that Phillips 66 will integrate Masterpass into its My Phillips 66 App later this year. Mastercard’s digital payment service will enable Phillips 66 customers to simply and securely pay both at the pump and in the convenience store within the My Phillips 66 App. Masterpass securely stores all payment information, including card details, shipping […]